CRM
A CRM that Scales as Your Business Grows
Utilize powerful automation, thorough analytics, individualized solutions, and more to get the maximum performance out of your customer-facing staff. For companies trying to efficiently acquire, nurture, and maintain client connections, a customer relationship management (CRM) system is a must-have. CRM solutions give you the ability to centralize all customer information, giving context to all of your teams who deal with customers and adding layers of personalization to each encounter.
Everything You Need in a CRM
Nuvioo’s CRM system enables you to manage every part of your customer-facing operations from lead acquisition to nurturing and conversion to post-purchase servicing from one location, removing data silos and hurdles for your staff.
The marketing, sales, content management, and customer service tools and integrations you want, are all available on the Nuvioo CRM platform. Although each platform product is effective on its own, their combined use creates a way for you to stay in contact with customers and vendors. No matter the size of your business, our CRM grows when you do. The best part is, it’s all cloud-based so you can access it from anywhere.
Who Can Use the CRM?
Marketing Team
Utilize the built-in marketing tools to create targeted and customized campaigns to shorten the lead-to-deal cycle. Until you can send these qualified leads on to your sales staff, nurture and keep prospects interested.
Sales Team
Easily manage a variety of intricate sales processes while optimizing them with effective automation. Communicate and document each interaction.
Customer Service Team
Using a single platform, you can manage customer issues, streamline ticket assignments, and increase customer happiness, retention, and lifetime value.
What You Can Do
Deal Management
Once a deal is lost, it's lost for good. The CRM's deal management tools give you a detailed picture of your existing and upcoming deals. Keep track of your deals in the pipeline.
Contact Management
There are several ways for a client or potential client to get in touch with you. CRM contact management capabilities assist you in centralizing your business contacts. Send emails, respond to live chats, make calls to prospects, and manage all client interactions from your CRM.
Email Management
Any organization has to manage emails effectively, and an online CRM solution gives you total control over this process. Any email client you use can be integrated with your CRM software, saving you time from having to switch between tabs while working. Track opens, responses, and see if you need to follow up.
Lead Management
Getting quality leads is one thing, but maintaining them until a contract is closed is quite another. CRM gives you all the information you require about your leads in order to turn them into content, paying clients. You may allocate leads based on a number of criteria and determine which prospects have the best probability of progressing down the pipeline with the help of lead scoring and automated lead assignment.
Reporting and Analytics
Check your inventory, track sales, see how your stores are performing, and check sales per employee. See the big picture and get a complete overview of your business to build a strategy you’re confident in.
Sales Automation
Your sales team should spend more time selling and less time on other administrative tasks. Your sales process can be automated to aid with this. Your existing tedious tasks can be replaced with intelligent workflows with the aid of sales automation. The automatic assignment of leads to the appropriate sales representatives will further facilitate the flow of leads through your pipeline.
Marketing Automation
Due to inadequate preparation and a failure to pinpoint the true target market for their brand, businesses sometimes discover that their marketing budgets are wasted. These initiatives may be hampered by a rift between the sales and marketing departments. You may develop new leads, carry out targeted email marketing campaigns, compare ad expenditure to sales income, and finally obtain the highest ROI on your marketing spend with a marketing CRM that includes marketing automation and campaign management capabilities.
- Increased automation
- All customer information in one place
- More time to sell
- Easy team collaboration
- Service-level agreement management
- End-to-end customer engagement
- Straightforward sales process
- Data-driven results
- Saves teams time and energy
- Improvement in lead conversion rates
- Improvement in customer retention
- Decreased sales cycles
- Decreased sales and marketing costs
- Simple quotes and invoice management